Customer 360 Documentation

Documentation is grouped by subject so guides, plans, diagrams, and source material stay together.

Architecture

Platform architecture, product roadmap, data journeys, and architecture diagrams.

• Technical documentation
• Roadmap
• Data journey maps
• Architecture diagrams

Operations

Local development, deployment, environment, database, and Compose runbooks.

• Docker Compose guide
• Environment notes
• Production deployment
• Development domain configuration
• Database tools

API Plans

Implementation plans for Customer 360 API and campaign capabilities.

• Campaigns
• CRM profiles
• Events
• Segments

Data Sources

Web SDK, mobile SDK, connectors, webhooks, S3 files, and tracking test tools.

• Data source types
• CDP Web SDK tracking

Identity Resolution

CIR design notes, technical slides, and related diagrams.

• CIR improvement notes
• CIR technical slides
• CIR diagrams

Marketing

Campaign and marketing-oriented presentations and diagrams.

• Campaign performance slides
• Marketing diagrams

Research

Academic papers, research notes, presentations, and generated reference files.

• Research papers

Code Review

Security and service review findings with supporting diagrams.

• Code review index

Tooling

Document-generation notes and templates.

• Pandoc notes
• Pandoc template